User Support & Device Management
User Support is much more than just a Help Desk.
We’re more than just an IT company. We solve some of the toughest business problems through a combination of services geared to provide your employees with the specific tools and resources to drive the company further.
What use is the best equipment and tools if your employees aren’t using them to their full potential?
Our training methods and procedures have been used by some of the world’s biggest corporations and governments to get their employees up to speed fast and efficiently. We have experts in a wide range of fields that work with you to develop or improve business processes and workflows through automation, AI learning, and employee training.
Ready to take the leap? Read about our services below and schedule a consultation to talk about your business goals.
User SupportRemote assistance and support for the apps your employees use every day.
US-based Support Team
Fully-Managed IT Services keep your business-critical devices updated and online.
Client Workstations $49/Device/Month
24/7 Monitoring, Remote Assistance, Hardware Failure Prediction, Firmware and Application Updates, Firewall and Threat Detection administration, Troubleshooting and on-call support.
Printer firmware updates, troubleshooting, 24/7 monitoring, predictive maintenance, network deployment and sharing administration.
Major and Minor Version Server Updates, System Log monitoring, Virtual Machine Administration, Active Directory Domain Management, Automated App Deployment, 24/7 Monitoring.
Network Devices Starting at $19/Device/Month
Fully-managed Routers, UTM devices, WAPs, IP Cameras, VOIP systems,
- Adobe Acrobat
- Adobe Photoshop
- Adobe InDesign
- Adobe Premiere Pro
- Adobe After Effects
- Ableton Live 8-10
- Blender 3D Studio
- Google Chrome
- Google Earth
- Microsoft Edge
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Internet Explorer
- Microsoft SQL Server
- Microsoft Windows
- Microsoft Word
- Microsoft Paint
- Intuit Quickbooks Pro
- Intuit Quickbooks Enterprise
- Intuit Quickbooks Online
- Windows Server
- OSX Server
- Windows Active Directory
- Microsoft Exchange Server
- Microsoft SQL Management Studio
- Visual Studio
- Windows Group Policy Management
- Microsoft SCCM
- Microsoft SCOM
- Microsoft WDS
- AzureAD Connect
- Watchguard System Center
- Windows Advenced Firewall
- Microsoft Hyper-V Manager
- Oracle VirtualBox
- Remote Access Services
- Virtual OS
Remote Access Training
Adapting to a remote-first operational strategy is essential in the age of COVID-19. We provide hands-on training for employees, working with them step-by-step to connect and use their on-site resources from anywhere.
Give us a call for a free Technology Audit to get started on your remote business workflow.
Integrate your on-premises applications and business processes with cloud-based SaaS and PaaS.
Schedule a free Tech Audit today
Ready to get started? We'll analyze your current business processes and suggest ways we can improve your critical workflows.
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